AUDIO LINE VOICE LOGGER

Audio Line can be utilised wherever continuous audio recording is required. The logger logs the analog audio signals from any equipment connected to it as 'line-in'. Xtend provides USB-based Audio Logger in 1/2/4/8/12/16 upto 256 ports and more.

This logger toolkit can be programmed in such a way that it initiates the logging immediately after a keypress. There are 4 ways in which Xtend Logger commences the recording process. They are:

• Timed Recording:
  Logs the audio everyday, especially, during a particular time schedule.
• Voice Activated Recording:
  Logs the audio when specific voice/words are recognised.
• Continuous Recording: Logs audio wherever 24x7 logging is needed.
• Externally-triggered Recording: Logs the audio, if and only if an external trigger occurs, such as a switch is turned on.

Just like the other models of Xtend Voice Logger, audio model is a passive logger that does not tamper with the voice quality or the signalling system. Again, no change is required in the existing system configuration to install this model of the logging system.

Apart from hardware, Xtend Voice Logging Solution software needs to be loaded to generate the reports and details of logging. For the same, we require an ordinary PC with 2+ GHz processor capability and atleast 80GB hard disk storage space to store the voice logs. Windows XP Professional/2000/2003 Server operating system with a minimum of 512 MB RAM is required for proper functioning of the system. A CD/DVD writer avails to store backups whereas a Network Interface Card serves to access remotely the browser-based interface.

Features

Audio Logs of All Calls

Automatically records the incoming/outgoing calls routed from analog, digital and VoIP lines. You can schedule the logging duration for trunk and extension lines, and restrict recording of certain phone calls e.g. personal calls.

User-friendly Browser-based Interface

Implements an easy-to-use browser-based application accessible from any remote computer with extensive call reviewing options. Listen to active calls and get in-depth details about each recorded call from the secure interface with certain administrative rights.

Multi-login Facility with Administrative Rights

Multiple users can login to the browser interface at different access levels with administrative rights. Groups can be created for call monitoring and calls can be assigned to each user-defined groups.

Advanced Search with Extensive Options

Browser interface comprises of advanced search features to retrieve call details on the basis of the given criteria. Perform an advanced search that lets you find the desired details within few moments.

Audio Compression to Multiple Formats

Audio files can be converted to advanced formats like GSM/MP3/PCM/G.711 
A-law/µ-law etc. to save disk space. Compressed audio file can be exported to another user via e-mail for sharing data.

Records Complete Call Information

Get full-fledged call information on the browser interface. Call details comprises of Caller/Called ID, Date, Time, Duration and many other details in the form of reports which can be printed out as and when required.

Real-time Call Monitoring

Complete telephone network can be monitored from a remote location and later the same files can be reviewed multiple times from the same interface accessible anywhere at any time.

Client Popups for Incoming/Outgoing Calls

Remote popups alerts the remote call monitoring official about the active calls taking place in an organisation. To get an alert of ongoing calls, download the Remote Client from the browser interface.

Audio Player for Call Analysis

Listen to interactions, select and analyse the recorded audio file with advanced tools available in the Audio Player with AGC and DTMF muting. While listening, select and save multiple audio regions.

Data Backup, Restore and Export

Xtend Voice Logger allows to take the backup of calls to CD, DVD or HDD and also restores the backed-up files. Wave files can be compressed to multiple formats like GSM/MP3/PCM and exported via e-mail to a different user for sharing data.

Multiple Product Connectivity to Single PC

Easy connection for different analog and digital models to a single computer. User can access the single, secure and remote interface to monitor all the calls directed from multiple channels.

Scalable to Log Higher Densities

Analog Voice Logger is available in 1/2/4/8/12/16/../256+ ports and as per the requirement the design is scalable to log higher number of ports.

Customise Call Tags and Add Comments

Calls can be assigned specific tags for quick identification, these tags can be customised as per user's choice and remarks can be added to each call as per the significance.

Phonebook for Quick Identification

Phonebook gives you an easy way to gather and organise information about all your customer addresses and phones.